THE ORDER PROCESS & TIMELINE
Not all line items may apply to all projects, but this will give you an idea of the order of events :
--> Receive Cold call / Request for estimate or service
--> Exchange e-mails to get any additional details required for pricing
* Sometimes jobsite visit required to get actual site details if not enough info can be obtained through Phone/E-mail
--> Supply estimate by e-mail or fax
--> receive Authorization or Order IN WRITING
--> Visit job-site to get actual measurements (if not already obtained)
--> Materials are ordered
-- ? Business day wait for supplier ..... 1-2 for simple in house projects
3-5 for fabricated glass, and many repairs
7-10 for Closets and Bathroom enclosures
14-20 for Manufactured Windows
--> We will contact by e-mail/Phone once materials have arrived and been inspected to set up appointment for installation / Delivery
--> Payment for project expected upon Completion for COD, and within terms for Account Holders